Frequently Asked Questions

How can I track my order ?

Once your order has been carefully packed, you will receive a shipping confirmation email with all relevant details, including a tracking link. Please note that it may take a few days for tracking updates to become available.

For a seamless experience, you can also track your order directly under "Orders" in your account, provided you are logged in.

Rest assured, we are committed to ensuring a smooth delivery process, and our customer support is always available should you need assistance.

What is your return policy?

We offer a 14-day return period, allowing you to return your order without providing a reason. The return period begins on the day you receive your package. Please ensure that the return shipment is sent back within this timeframe.

Return Conditions

  • Items must be unworn, in their original condition, with all tags and packaging intact.
  • Sale items are not eligible for a refund but can be exchanged for another piece or store credit.
  • Return shipping costs are the responsibility of the customer.

Should you need assistance, our customer support team is happy to help.

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